Holistika Tulum is privately owned. Both the owners and the administration of the hotel reserve the right of admission, reject and / or present the services to any person at their own discretion.
To guarantee your reservation, you will be charged a deposit, which is 50% of the total price of your stay (we can charge the deposit at any time after you have sent your reservation)
The remaining balance must be paid 1 month before arrival. Accepted currencies: US Dollar, Mexican pesos, Visa, MasterCard, or bank transfer (no AMEX).
A credit card is required to guarantee and cover additional costs or expenses when registering in each room of each guest ...
Arrival and Departure
- Arrival 15:00 Hrs
- Departure: 12:00 Hrs
Late check-out may be considered for a fee. We reserve the right to withdraw your personal belongings after the agreed time for check-out.
There are no refunds or credits issued in case of early departure, flight cancellations due to bad weather, tropical storms, hurricanes or any other circumstance.
We recommend all our clients to obtain travel insurance coverage.
In case of "no show", we will charge the total amount of the stay (100%).
There will be no penalty for cancellations made before 30 days before the date of arrival (outside the Christmas period) *
The fine for cancellations made within 30 days of the arrival date, will be 50% of the total price of the reservation.